This individual will work with cross-functional teams, suppliers, and customers championing innovation and new product development; develops and commercializes all new products in to ensure on-time, on-spec, and on-budget delivery.
The successful candidate must have exceptional communication skills, problem solving skills, strong business judgment, and demonstrated relevant experience with digital client engagement (e.g. portal, mobile, Natural Language Processing, voice).
Responsible for planning and developing strategies in accordance with corporate goals for customer service function. Prepares and controls operating budget for customer service function and controls cost to help attain profit objectives.
Communicates professionally, effectively and eloquently through all forms of communication with both internal and external stakeholders; serve as the logistics liaison to wholesale headquarters to optimize day-to-day order fulfillment to ensure timely and efficient order processing.
This role leads people who manage projects involving cross-functional teams focused on delivery of products or internal system enhancements. Monitors programs/projects through the full project lifecycle interfacing with internal customers or department personnel.
The Service Operations Manager is responsible for leading and coordinating the delivery of projects that fall within their specified region and Line Of Business (LOB) to ensure client satisfaction and the successful and profitable implementation of projects.
The Sr. Product Manager will lead offering strategy and release cadence for the companys cloud platform. He/ she will be responsible for driving long term organic growth in the business through the expansion of feature set and capabilities, while partnering with sales, engineering and other functional resources to ensure that current strategy and roadmap is being executed upon.
The Senior Manager of Product Strategy will be responsible for partnering across brand and portfolio support teams to serve as faciliatory layer, in executing supporting framework and providing subject matter expertise within current teams.
The successful candidate must have exceptional communication skills, problem solving skills, strong business judgment, and demonstrated relevant experience with security intelligence products and/or services.