The Quality Engineer will drive the quality assurance activities in the manufacturing plant. Work with multi-functional teams to develop and implement quality initiatives and make recommendations for improvements.
In this role, the selected candidate must have a proven knowledge of Statistical techniques, Process control charts, data collection and analysis for problem resolution, and of brainstorming techniques (5Why, Fishbone, etc.).
Develop and execute test cases, document results and assist with coordinating user acceptance test activities; review and analyze test results; identifies issues and concerns and recommends course of action.
The Quality Engineer Outage Services will support the Quality System needs of the Outage Services Division and provide a resource for developing and implementing good Quality practices while supporting the Divisions overall business objectives.
In this role, the selected candidate will provide manual testing services for existing and new applications including user functionality, rating validation, remittance processing and any other functions related to the contracting lifecycle.
Develop and establish quality assurance measures and testing standards for new applications, products, and / or enhancements to existing applications throughout their development / product life - cycles.
In this role, you will be responsible for testing the database logic, quality, performance, workflows and reports ensuring they meet the business requirements and acceptance criteria prior to release and after release into user facing environments.
The Field Quality Engineer communicates with Agents, Factories, Customer Service Reps, and contractors on a daily basis to resolve complex technical Post Sales Customer Issues while maintaining detailed job files in the SAP quality module.