In this role, the selected candidate will promote continuous improvement initiatives in all operational processes, fostering a culture of excellence, with the goal of achieving maximum profitability while maintaining best-in-class quality and standards.
In this role, the selected candidate will be responsible for the successful delivery and NPS/CSAT of all engagements across large, global clients, monitor and improve account-wide delivery execution, reporting, and communication standards.
The IT Risk Management Director will be responsible for ensuring the global information security risk management process is implemented for world-wide information assets and systematically assure that risks have been identified and appropriately addressed.
In this role, you will ensure projects are completed within committed timelines and budget constraints and ensure project management policies, standards and procedures are consistently followed within the team and support the project management strategy within the division.
In this role, the selected candidate will manage the end-to-end sales process for all opportunities including initial client communication, on-site presentations, RFI response, multi-day client workshops, RFP response creation and submission, negotiation and deal signing.