Responsible for responding to application support escalations which involve troubleshooting technical issues and resolving data/configuration issues; Collaborate with multiple internal teams across disparate groups to resolve client support escalations.
Recognize problems related to project objectives. Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge.
Software Engineering professionals work across the Service Delivery Lifecycle to analyze, design, build, test, implement and/or maintain multiple system components or applications for Accenture or our clients.
Learns and supports departmental application to provide tier 1 support of any application usage questions; provides user support on eNet, eCorp and MLO and other supported specialty software applications.
Lead the development and implementation of important interfaces and messaging between various healthcare systems, including public health surveillance and laboratory information systems solutions across entities.
Must have knowledge of AX 2012 table structures for financials (e.g. general ledger/budget, procurement, projects/grants, accounts payable); microsoft Dynamics AX 2012 system administration and support experience.
Designing litigation support processes, designing new computer programs, databases, dashboards and interfaces by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, and writing specifications.