Communicates product configuration requirements to Finance, Marketing, Billing and IT organization in order to efficiently collaborate and coordinate data, asset and product specification development needed to meet the product roadmap targets.
Provides technical guidance and assistance as required for problem resolution. Establishes interfaces with Engineering, Field Services Operations, and other internal groups as necessary to ensure the timely and efficient resolution of problems.
Ability to manage individuals and teams while managing the daily operations of the department. Knowledge of a security call center environment, with an emphasis on handling private and confidential information.
Lead content and product launches and enhancements of digital products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering to design corporate guidance for pricing and packaging strategies and coordinate creation and usage of package codes for systems.
In this role, you will ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.
In this role, the selected candidate will ensure the relevance and accuracy of information provided on the funds to clients and prospects. Items include fact sheets, performance summaries, web pages, etc.
In this role, the selected candidate will conduct client meetings and site walk-throughs, present opportunities for enhancements and ensure landscape maintenance operations meet quality and safety standards.
In this role, you will be responsible for the deployment, operation and restoration of video products and solutions and drive strategic direction and management of the video operations staff across various platforms, in various locations, with varying degrees of technology.
The manager will need to be well versed in the program mission, execution processes and organizational constructs to effectively coordinate between the MSP Block 3 Program and the internal LMSSC Operations Organizations (Production Operations, ATLO, etc.).