In this role, you will be responsible to support critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation.
In this role, the selected candidate will gather user requirements from end users using interviews, document analysis, requirements, business process descriptions, use cases, task and workflow analysis.
In this role, the selected candidate will provide Tier 2 O&M support for monitoring and management of day-to-day operations of the multi-level system, which includes the management of license files, routing tables and firewall configurations, and monitoring of system operability through various logs (log, admin, cluster, etc.) to ensure proper functionality is maintained within the enterprise.
In this role, the selected candidate will be responsible for executing product analysis, maintaining product line reporting, supporting product development initiatives, and leading departmental operations.
In this role, the selected candidate will drive stakeholder analyses to identify who will be impacted by proposed change and understand their influence and authority levels in order to deliver the requirements package.
In this role, you will identify potential opportunities for process improvement and report automation using various methods, i.e. databases, spreadsheets, external data sources, IT development, and execute changes to systems.
This position will work together with a user base, understand their requirements, and be able to meld the needs into the existing architecture or how to develop a new architecture to implement the needed systems.
The Global Data Office (GDO) is responsible for the management and integration of data across company. Our focus is on making data more accessible and available, enabling speed to insight, and ensuring sound governance, resulting in a robust data environment.
In this role, the selected candidate will provide daily, weekly, and monthly reports to a variety of groups and individuals as well as perform ad hoc analysis as needed; continuously improve tools that are used to facilitate technical troubleshooting.
In this role, you will respond to global outages, ensuring a timely restoration of services response to all Enterprise NGDE suite services including, but not limited to, local and remote access via the Alternate Cluster capability and bi-lateral domain connectivity.
In this position, you will assist with overseeing information technology (IT) hardware and software assets through the entire asset lifecycle under the direction of management. Maintains records and databases containing information regarding licenses, warranties, and service agreements for the organizations hardware and software.
In this role, the selected candidate will work together with a user base, understand their requirements, and be able to meld the needs into the existing architecture or how to develop a new architecture to implement the needed systems.