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$100K to $164K -Cleveland, OH
This role requires hands-on experience with requirements gathering and analysis, gap identification and remediation, data mapping and validation, reconciliations, end-to-end user acceptance testing (UAT), and report writing.
The System Performance Analyst main role is to conduct in-depth analysis and design remedial steps to permanently resolve on-going performance problems to these critical systems as quickly as possible.
A Systems Analyst must provide analytical and technical expertise within the team regarding the analysis, design, development and implementation of business applications. In this capacity, they must maintain awareness of current IT projects within PPG and planned projects in their own IT group in order to promote application sharing.
The Business Systems Analyst II is responsible for working directly with company lines of business to identify, define, document and prioritize requirements of information systems of various size and complexity for assigned projects.
The successful candidate will be responsible for analyzing and evaluating existing or proposed Business Intelligence (BI) systems and devising computer programs, systems and related procedures to provide information.
Lead risk based and security analysis to administer and maintain, proactively identify issues/gaps and lead initiatives to improve overall Information Security function, ensuring access rights are maintained and risks remains low in changing business requirements and changing risk and threat landscape.
This role also supports strategic enterprise call routing initiatives that are a result of Risk & Control approved projects and technology infrastructure decisions necessary to support CCB Call Centers and the Service Transformation Roadmap over the next several years.
Responsible for Kronos time and attendance processes, upgrades, file transfers into and out of ERP Payroll system, and all editor and Kronos user training. Prepares and updates On-line training materials and related reporting.
Assist in the creation and running of reports for the company; maintains confidentiality of patient and competitive information; complete required reporting and accounting of time and expenses within the required timeframe.
Responsible for working with all levels of the business and the development team to establish, promote, and enforce architectural guidelines as well as assist in the implementation and problem resolution of existing applications and requests.
Perform requirements gathering/elicitation and analysis in order to understand current state processes, complex business rules and desired future state; ensuring that the context and implications of the changes are identified and understood by the business and the project team.