The essential function of this position is to oversee and manage all daily activities in Production. Ensures all Production orders are completed, according to customer specifications, time, packs and cost. Maintains strict compliance to all Health and Food Safety guidelines, grade-out procedures, Production standards and government regulations.
In this role, you will understand and communicate information on all product lines, company policies concerning terms and conditions of sale; including pricing, discounts, returns, credits and warranty.
In this role, the selected candidate will ensure successful customer service delivery as well as recovery; Serves as local point of contact for customer service communication & follow- up coordination with the call center and overall issue resolution.