The Customer Program Manager is responsible for the management & delivery of an integrated portfolio of cross - functional projects to drive business results in the customer space ( digital, stores, marketing ).
Prepares formal quotations, in conjunction with the Operations Manager, by reporting on project related information, including but not limited to resource allocation, costs, timing, and requirements of the program.
In this role, the selected candidate maintains an understanding of Client business to predict changing needs; serves as a primary point of contact for critical business needs requiring attention beyond the normal prioritization process.
Evaluate, sometimes complex (please see project matrix for further detail) situations using multiple sources of information. Solution may require some new planning and resource elements but unless exceptional unlikely to be totally bespoke.
Strong process skills with the ability to integrate technology and process to improve efficiency and results. Work on specific technology based Recruiting Technology projects to drive implementation and partner with Recruiters to improve tool usage.
Coordinate design development and assist with technical direction to the scope of projects; provide senior-level technical expertise on bridge projects associated with conceptual engineering, detailed engineering designs, and preparation of contracts for construction.
Actively Develop, maintain, and track detailed functional timelines and budgets.. This includes working with cross functional partners to ensure a truly integrated plan that drives behavior and a culture of focus and delivering on goals.
In this role, the selected candidate will plan and execute capital improvement projects for expansion and/or upgrade of aluminum extrusion and rolling mill facilities. Develop project scope, feasibility, cost estimates and schedule.
The Project Manager maintains a direct client relationship with all levels of OHP leadership to ensure that the tactical business needs of OHP and the Medicaid enterprise are clearly understood and fully actioned into viable, well thought-out technical solutions within MITS.