Responsible for providing strategic and operational support for care transitions strategic initiatives across kettering health network & kettering care coordination network (khn/kccn), to enhance the patient experience with coordination of care in the hospital setting and across the care continuum.
The Manager of Clinical Services is responsible for the frontline management of workflow. Poised to promote collaboration between multiple disciplines, and support clinical coordination the Manager of Clinical Services is responsible for providing strong leadership and team work through coaching, mentoring and training.
As a Customer Care manager within the Customer Experience organization, you will have responsibility for delivering strong customer experiences through direct support of customer requests and interactions.
In this role, you will direct the day-to-day functions of the facility in accordance with current federal, state, and local standards, guidelines, and regulations that govern nursing facilities to assure that the highest degree of quality care can be provided residents at all times.