This position will work with senior management and end users to shape existing and develop new business processes with the focus on improving business performance for the future and is engaged in projects such as version upgrades, functional upgrades and the implementation of Epicor solutions at all current and future sites.
Acts as a liaison between the business, technical analysts, information technology analysts, consultants and end users in the analysis, design, configuration, testing and maintenance of the solution to ensure optimal performance.
Work with the user to select or create appropriate scenarios to test all results to determine whether system changes met project specifications; uses scenarios to assist the end user in acceptance testing.
Analyzes business requirements and defines information systems solutions to address complex business needs (requiring innovative and creative solutions and frequently involve multiple platforms, software, hardware, technologies and tools).
As a Junior Business Analyst, you will be responsible for conducting market research to understand customer requirements, market trends, competitive products, and emerging opportunities as they relate to company and compliance products.
Assist external and internal customers with enrollment related inquires; assist in New Group Implementation; auditing Records; Review and process enrollment questions and appeals per the Plan Document.
Primary responsibilities include documenting requirements, communicating those requirements to our development teams, and ongoing communication and coordination efforts between project stakeholders and our development teams.