Job Market Guide: Technical Support Analyst jobs in Chicago

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Chicago. Technical Support Analysts in Chicago have between ${} and ${} years of experience, averaging $${} years of experience.

36 Technical Support Analyst jobs in Chicago

JDE Support Analyst

Schaumburg, IL
Troubleshoot and resolve Level I and Level II application issues.
industry
Software
experience
5 - 7 years

Aurora, IL
Interact with customers globally and support the sales force, engineering, factory and lab personnel as required.
industry
Manufacturing / Diversified
experience
5 - 7 years

$80K - $90K - Naperville, IL
Acting as software detectives, Application Support Analysts provide a dynamic service identifying and solving issues within multiple components of critical business systems.
industry
Healthcare IT
experience
Less than 5 years

Chicago, IL
Conduct research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible.
industry
Financial Services
experience
5 - 7 years

Chicago, IL
In this role, you will provide troubleshooting and resolve the problem or refer it to the appropriate department. Escalate when a problem cannot be resolved or another department is not providing quick support/resolution.
industry
Staffing & Recruiting
experience
Not Specified

Chicago, IL
The Desktop Support Analyst is a second-tier technical support role for incidents and requests that focuses primarily with hardware setups and software installations, as well as moderate to high complexity hardware/software troubleshooting issues escalated from first-tier technical support.
industry
Business Services
experience
Less than 5 years

Itasca, IL
Contribute to the knowledge base and actively use the existing documents in the resolution of support cases.
industry
Software
experience
Not Specified

Chicago, IL
The successful candidate will need to truly understand how the systems work so they can contribute to the overall solution, including the ability to create Unix scripts, Control-M, autosys jobs, SQL queries, and alerts independently.
industry
Financial Services
experience
8 - 10 years

Technical Analyst

Chicago, IL
Develop effective relationships with users and other IS team members to enhance the timeliness and effectiveness of IT solutions.
industry
Healthcare IT
experience
Less than 5 years

Deerfield, IL
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
industry
Networks
experience
5 - 7 years

Chicago, IL
Perform critical analysis on information consolidated from multiple sources, identify and resolve conflicts, and break down high-level information into detailed workable requirements.
industry
Financial Services
experience
5 - 7 years

JDE Support Analyst

Chicago, IL
Troubleshoot and resolve Level I and Level II application issues. Manage all application related support calls and help tickets.
industry
Software
experience
5 - 7 years

Chicago, IL
Configure the company computers for all users (maintain administration accounts); manage subscriptions and licenses/users.
industry
Business Services
experience
Not Specified

Northbrook, IL
Identify and implement appropriate standards and consistent business processes, platforms, to facilitate alignment of related activities across DPM to support DPM functional objectives and overall Development strategies; to enable DPM, and key stakeholders both within and outside the Development organization to take appropriate business actions and make well informed and timely decisions.
industry
Consulting
experience
5 - 7 years

Mundelein, IL
Diagnose and resolve basic problems using documented procedures and checklists in the performance of most responsibilities.
industry
Healthcare IT
experience
Less than 5 years

Chicago, IL
This position is primarily responsible for working with the Texas business partners and providing service on the health care management systems used enterprise wide.
industry
Healthcare IT
experience
Less than 5 years

Chicago, IL
Provide quality support to end-users including complex support for hardware (laptop, desktop, mobile devices), software, and applications including connectivity to network.
industry
Legal Services
experience
Less than 5 years

$80K - $100K - Naperville, IL
Providing resolution of critical issue over technical calls including multiple stakeholders.
industry
Healthcare IT
experience
5 - 7 years

$60K - $80K - Menomonee Falls, WI
This role will also include extensive documentation, reports, process flow, and system functionality.
industry
IT Consulting/Services
experience
Less than 5 years

$70K - $90K - Naperville, IL
Providing resolution of critical issue over technical calls including multiple stakeholders.
industry
Healthcare IT
experience
Less than 5 years

$80K - $120K - Milwaukee, WI
Document Capture & Imaging solutions using EMC Captiva.Experience in designing and maintaining Microsoft Windows.
industry
Financial Services
experience
8 - 10 years

Chicago, IL
Acting as software detectives, Application Support Analysts provide a dynamic service identifying and solving issues within multiple components of critical business systems.
industry
Energy / Utilities
experience
Not Specified

Chicago, IL
The successful candidate will need to truly understand how the systems work so they can contribute to the overall solution, including the ability to create Unix scripts, Control-M, autosys jobs, SQL queries, and alerts independently.
industry
Financial Services
experience
8 - 10 years

Chicago, IL
Preparing business case and solution proposals outlining estimates and realistic cost effective design alternatives.
industry
IT Consulting/Services
experience
5 - 7 years

Chicago, IL
Conduct research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible.
industry
Financial Services
experience
5 - 7 years