In this role, the selected candidate will determine business and operational project requirements of a complex nature, provides recommendations and direction on technology opportunities including/through: feasibility options and functionality analysis.
Responsible for managing the activities and personnel associated with providing technical services to internal or external customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop and networked systems.
In this role, the selected candidate will be responsible for setting up user accounts, maintaining library of system documentation and installing system-wide software and allocation of mass storage space.
In this role, you will develops strong relationships with network providers and internal business partners leading to the achievement of provider satisfaction, medical cost targets, network growth and/or efficiency targets
Define, develop and execute R&D platforms & applications globally (U.S., Europe and China). Lead and direct technical and commercial activities for the Energy Networks PowerBlock with progress toward stated goals and objectives.
In this role, you will provide 24 x 7 coverage on all Production and select non-Production hardware and software related issues including problem alerting, analysis, resolution, and follow up to ensure stable ongoing systems uptime.
In this role, the selected candidate will perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled job.
In this role, the successful candidate will monitor security advisory groups to ensure all necessary network security updates, patches and preventive measures are in place. Manage, monitor, and update malware prevention and anti-virus systems.
Manage provider complaints and grievances jointly with internal staff as necessary. Ensure that all provider concerns are addressed in a timely and thorough manner as described in the provider manual and all policies and procedures.