In this role, the selected candidate coordinates with clients, relationship managers, and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts.
The Client Solutions Manager (CSM) for Facebooks Global Sales Organization has a passion for advertising and believes the future of marketing is identity-based, data-driven and grounded in measurable business results.
In this role, the selected candidate participates in client loyalty process by informing assigned clients of process, encouraging clients to respond to survey information in a timely manner, participating in follow-up discussions and developing action plans to address any negative comments.
In this role, you will monitor call queues, call volume, and other metrics. Analyze results and analyzes trends. Ensures the volume of work produced meets product/service standards and exceeds quality standards.
In this role, you will participates in the development of policies and procedures to ensure client satisfaction and department standardization; including support of the evolving Client Services vision.
A Pursuit Client Manager lead and facilitates the development of an appropriate win strategy vs. account strategy including tactics for execution on the most strategic New Logo opportunities for US Enterprise.
In this role, the selected candidate will be responsible for mitigating client/member risks and internal risks through comprehensive understanding of the organization and any impacts of project components.
The B2B Marketing/Client Strategy Manager is responsible for working alongside the Client Strategy Director and Local Sales Leadership teams to support revenue growth goals for assigned local market or region through client strategy, business development and B2B marketing activities.