In this role, the selected candidate will interpret and explain business/marketing policies and programs to employees in order to maintain consistency and responsiveness to customer needs, ensuring that market and territory strategies are fully executed.
In this role, you will help customers in the implementation and validation of new methods in their laboratories. Other customer service activities will include an outstanding technical support and the structured collection of customer feedback.
In this role, you will be responsible for
manages team performance, holding all members accountable for achieving results using appropriate protocols and best business practices; monitors ongoing performance metrics to ensure early intervention and effective corrective action.