In this role, the selected candidate will be responsible to performs problem analysis and isolates problems of minimal to moderate complexity, with general instruction and oversight from team leads and/or management.
In this role, the selected candidate will identify, escalate and document production issues for the environment to confirmed delivery for client and business notification; competent in creating or modifying code/scripts to monitor application execution for expected performance and metrics.
In this role, you will be responsible for contacting our contract customer base to discuss and implement the Schneider Electric Power Analysis offer. This offer is a system level diagnostics which ensures customers .
The successful candidate writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audience
In this role, you will provide technical support to customers via phone and email for Tripwire products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions, follow issue through to resolution or escalate if research exceeds 30 minutes.
In this role, you will provide input to and analysis of weapon systems reviews, strategic portfolio analysis reviews, army requirements oversight councils and other short and long term planning. The candidate will also assist in developing plans of action, strategic engagement plans, and near/far term roadmaps.
In this position, you will research/recommend and harness internal and external software, applications, programs and functional areas to manipulate and present sales analytics recommendations and actionable data.