In this role, the selected candidate will partner with multiple stakeholders to develop high quality deliverables across all phases of a project (from identifying and defining process flows and use cases to user acceptance testing).
In this role, the selected candidate will collaborate with Global IT Solutions functional groups by adhering to established processes to ensure that business
requirements are delivered through successful project implementation of optimal, cost-effective solutions.
The Business Process Analyst assists in the development and maintenance of a framework for measuring and reporting regional and division performance against World-Class Service baseline measurements/expectations
The Business Process Analyst assists in the development and maintenance of a framework for measuring and reporting regional and division performance against World-Class Service baseline measurements/expectations. Assists in the development and implementation of call center facilities and approaches to replace existing service models within the regions.
The Sr. Business Analyst is responsible for driving revenue growth through the identification of opportunities and risks; work to understand the business strategy and numerous underlying operational processes so that they can provide analytical reporting that drives sales representative behavior and results in customer retention and product upsells.
In this role, you will analyze complex business problems using data from internal and external sources to provide strategic and actionable business insights with the overarching goal to reduce operational risk across the enterprise.
In this role, you will facilitate requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements.
The selected candidate will drive the requirements gathering efforts (either development or implementation), including managing the expectations of the project manager, the stakeholders, the project team and executive management.
In this role, you will proactively identify additional metrics and trends that are helpful in informing business decisions. Research, review, assimilates, and perform data and statistical analysis on data from various sources.