In this position, you will collaborate with key stakeholders to gather and develop requirements. Requirements, assessment, and solution recommendation that meet business needs in alignment with ADP standards and strategic direction.
In this role, the selected candidate will ensure the highest level of communication with the customer to meet the companys contractual Service level Agreement (SLA) by providing regular updates with respect to progress of each incident, and quickly providing high quality, creative, and timely solutions in a professional manner while demonstrating the highest level of customer service.
In this role, the selected candidate will facilitate resolutions with the companys customer contacts and with other members of the comapny's organization (sales, services, product house, etc.) as necessary in the course of problem resolution.
This distribution operations specialist will be a cross-functional position on the application migration team. The intent of this program is to migrate a wide variety of customer applications to a cloud based platform. The application migration process needs to be well documented and performed within the established security framework.
The selected candidate will review/develop/modify/test procedures and systems requirements to manage property book requirements directly supporting DoD Enterprise infrastructure and info structure IT goals and projects.