In this role, you will be responsible for
ongoing management of specific technology that is used to deliver and support services.Diagnoses and resolves functional and technical related product problems for very complex, customized and high profile clients.
In this role, you will be responsible to create, update and maintain appropriate documentation including on-boarding processes and procedures, operational issue tracking and resolution reporting, ticket management and validation analysis checklists.
In this role, the selected candidate will identify, escalate and document production issues for the environment to confirmed delivery for client and business notification; competent in creating or modifying code/scripts to monitor application execution for expected performance and metrics.
In this role, you will review, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives.
In this role, you will be responsible to work with a leader in the financial services industry, supporting applications that include online banking, bill payment, mobile bill payment, check imaging, and voice response (interactive).
In this role, you will provide input to and analysis of weapon systems reviews, strategic portfolio analysis reviews, army requirements oversight councils and other short and long term planning. The candidate will also assist in developing plans of action, strategic engagement plans, and near/far term roadmaps.