Job Market Guide: Service Delivery Manager jobs in Charlottesville

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Service Delivery Managers in Charlottesville. Service Delivery Managers in Charlottesville have between ${} and ${} years of experience, averaging $${} years of experience.

15 Service Delivery Manager jobs in Charlottesville

Washington, DC
Drive incident reduction, improve resolution, mean time to resolve & customer satisfaction score. Should have knowledge about the data center operation and relevant technologies.
industry
IT Consulting/Services
experience
11 - 15 years

Alexandria, VA
The Senior Service Delivery Manager oversees problem issues that interrupt or have the potential to interrupt service operations of the enterprise network; responsible for managing problem analysts, the known error database, providing Root Cause Analysis (RCA), solution and major problem reviews to the Navy NGEN Program.
industry
Aerospace / Defense
experience
5 - 7 years

Chantilly, VA
The Service Delivery Manager is the service owner for all end user and customer-facing IT services and solutions; and ensures end-to-end delivery of services based on client-approved ITSM processes consistent with industry best practices.
industry
IT Consulting/Services
experience
5 - 7 years

Richmond, VA
Proactively recommend and implement industry best practices in operations.
industry
IT Consulting/Services
experience
Less than 5 years

Clarksville, VA
Overseeing a customer service organization that helps deliver and monitor OBIMs performance, reliability and customer satisfaction consistent with business expectations.
industry
IT Consulting/Services
experience
11 - 15 years

Washington, DC
Responsible for driving process compliance within the program. Drive Incident reduction, improve Resolution, Mean Time To Resolve & Customer Satisfaction score.
industry
IT Consulting/Services
experience
11 - 15 years

Washington, DC
Monitors staff activity, output and achievement of goals, using the multitude of reports as the primary tools for monitoring; takes corrective action as indicated.
industry
Aerospace / Defense
experience
8 - 10 years

Dulles, VA
The Solutions Support Team is responsible for the implementation and delivery of a consistent process for incident resolution, problem identification and escalation; and resolution of any incidents associated with ATPCOs customer facing applications by managing a team of support professionals and coordinating with ATPCO Customer Support and other IT technology teams.
industry
Transportation Services
experience
5 - 7 years

MD
Manage directly a strong Americas technical team of Application Engineers and Project Managers responsible for Agilent Laboratory Informatics Solutions Design and implementation.
industry
IT Consulting/Services
experience
5 - 7 years

DC
Manage directly a strong Americas technical team of Application Engineers and Project Managers responsible for Agilent Laboratory Informatics Solutions Design and implementation.
industry
IT Consulting/Services
experience
5 - 7 years

Ashburn, VA
Develops and supports a system to manage process performance, and assures that issues are tracked through resolution.
industry
IT Consulting/Services
experience
11 - 15 years

Arlington, VA
Managing the relationship with key business customers, developing an understanding of their business needs and priorities, and delivering software solutions that meet those business needs.
industry
IT Consulting/Services
experience
8 - 10 years

Reston, VA
The Senior Service Delivery Manager oversees problem issues that interrupt or have the potential to interrupt service operations of the enterprise network; responsible for managing problem analysts, the known error database, providing Root Cause Analysis (RCA), solution and major problem reviews to the Navy NGEN Program.
industry
Aerospace / Defense
experience
5 - 7 years

Washington, DC
Develops and foster a consultative relationship with clients and vendors to be seen as a trusted and valued member of their team. Communicates complex concepts & issues, selecting language, tone, and format perfectly targeted to the audience.
industry
IT Consulting/Services
experience
5 - 7 years

Dulles, VA
Connect the people who matter to the data they need the most. At BAE Systems Intelligence & Security, our cutting edge teams are providing customers with the latest technologies in cloud, cyber, software development and virtualization to enhance intelligence collaboration and make the world a safer place.
industry
Software
experience
8 - 10 years