Facilitating the resolution of Human Resources issues in a timely manner and thrive in periods of intense activity. Responsible for coaching and directing performance management, employee relations, terminations and conflict resolution.
Lead the development, dissemination and interpretation of personnel policies and their implementation at the site, providing consultation to the management team on leadership initiatives. Provide independent insight into the impact of such initiatives on personnel.
Work closely with senior leaders and managers to provide expertise and hands on support in multiple areas including: workforce planning, on boarding, phase ins/phase outs, employee retention, employee relations, management coaching, performance management, terminations, and change management.
The Human Resources Manager is responsible for managing Human Resources administration, activities and programs for assigned area/region in alignment with established strategies, policies, procedures, federal, state and local laws and government regulations.
Identify critical focus areas for analysis and applied analytics, then use the information to provide integrated HR solutions. Advise clients on all HR Consulting activities and connect the business to the appropriate COE to facilitate solutions.
Plans, develops and implements quality monitoring processes for phone, chat and e-mail responses, monitoring at least one type of interaction for each Knowledge Advisor each month, in most circumstances .
Facilitate resolution of Human Resources issues in a timely manner and thrive in periods of intense activity. Responsible for coaching and directing performance management, employee relations, terminations and conflict resolution.
The HR Administrator will grow to become an essential business partner to the Americas region. The individual must have strong collaboration skills, tough-mindedness, a sharp eye for talent, team building skills, unquestioned integrity and confidence to effectively handle relationships and sensitive HR issues.