In this role, you will provide critical preventive and corrective maintenance, information assurance, asset management, technical systems updates, service call resolution, and configuration management for c4I systems worldwide
The Systems Engineer will develop tools and best practices, and think proactively about the end-to-end performance of the product. The Systems Engineer will work directly with the development team to collaborate on product design, development, test and customer issues, end-to-end performance analysis and systems engineering.
In this role, the selected candidate will be responsible for helping to generate sales revenues for West Geographic Information System (GIS) products and services and work with West executive leadership to develop tactics and strategies designed to achieve sales goals.
In this role, you will develop relationships with technical directors or lead architects for the supported technologies resulting in more participation in planning and improved satisfaction in support.
The Sales Engineer is responsible for providing industry expertise technical support and presenting technical solutions to the sales and business solution teams that result in retaining and increasing revenue and clients.
In this customer facing role, you will partner with the Account Delivery Executives (ADE), Technical Account Manager (TAM) and other engineers to engage senior technology decision makers striving to understand their objectives and creatively overcome their greatest challenges.
In this role, you will support the implementation and operation of a mobility testing facility in Northern Virginia supporting a Federal customer. This test environment will be used to evaluate mobile technologies as well as analyze and test customer equipment within a controlled environment providing mobility services which are available.
The Sales Engineer will partner with the Sales and Customer Success teams to clearly articulate technology and product positioning, ensuring all business and technical stakeholders at prospective clients are fully aware of client's product capabilities.