Job Market Guide: Customer Service Representative jobs in Charlottesville

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Representatives in Charlottesville. Customer Service Representatives in Charlottesville have between ${} and ${} years of experience, averaging $${} years of experience.

39 Customer Service Representative jobs in Charlottesville

Washington, DC
The Network Engineer candidate must possess a solid working knowledge of EVOIP networks, EVOIP equipment, servers and desktop applications with the ability to multitask while working through issues on both phone calls and emails.
industry
Software
experience
Less than 5 years

Washington, DC
Develop and maintain clients systems internal Standard Operating Procedures with regards to intake and communication management processes.
industry
IT Consulting/Services
experience
11 - 15 years

Washington, DC
Develop appropriate standards and practices and ensure that they are documented, maintained and applied to all projects and services.
industry
Networks
experience
Less than 5 years

Chantilly, VA
Working with internal and external organizations to support various customer user- and network-level requirements, including resolving elevated end-user support requests and researching and deploying advanced networking technologies.
industry
Business Services
experience
5 - 7 years

Falls Church, VA
Troubleshooting skills to identify root cause of user reported problems for a dynamic intranet based web application.
industry
Business Services
experience
Not Specified

Washington, DC
Primarily responsible for providing oversight and leadership to the escalation team. Takes control over acute situations and previously unresolvable issues to provide a quick resolution.
industry
Engineering Services
experience
5 - 7 years

Help Desk Analyst

Washington, DC
Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps.
industry
Business Intelligence
experience
Less than 5 years

Sterling, VA
Must be knowledgeable, experienced, prepared and capable of performing operations and maintenance, repair, troubleshooting, and employment of Counterfire Target Acquisition Radars or Air Surveillance Radar systems.
industry
Industrial Equipment & Supply
experience
8 - 10 years

Arlington, VA
Knowledge of industry accepted standards and best practices related to Information Management Operations and with ITSM best practices.
industry
Telecommunications
experience
Less than 5 years

Reston, VA
Assist customers with obtaining access to resources such as share drives; applications; and proprietary databases; as well as adding customers to active directory groups.
industry
Telecommunications
experience
8 - 10 years

Washington, DC
Responsible for the development of logistics documentation, and ensuring life cycle sustainment planning, execution, and reporting requirements identified in are contractually executed.
industry
IT Consulting/Services
experience
8 - 10 years

Chantilly, VA
In this role, you will work with minimal supervision and support.
industry
Aerospace / Defense
experience
8 - 10 years

Washington, DC
Maintain file servers, network access; documents and analyzes system anomalies to ensure optimum equipment performance; troubleshoots determine problems for customer specific operating systems and applications.
industry
Government
experience
5 - 7 years

Fairfax, VA
Perform desktop level fixes, including install and upgrade software, install hardware, implement file backups, and configure systems and applications.
industry
Consulting
experience
Not Specified

Washington, DC
The Customer Service Engineer will interact with clients via face to face, email or telephonic support calls and provide assistance with desktop, laptop, cell phones, accounts or application level support calls.
industry
Software
experience
8 - 10 years

Arlington, VA
The Sense & Warn (S&W) Rapid Deployment Field Service Representative (FSR) will be fully capable of configuring, initializing, administering, operating and deploying all S&W rapid deployment equipment in preparation for world wide deployment.
industry
Industrial Equipment & Supply
experience
5 - 7 years

Washington, DC
Provide remote support to users for program application/software issues and problems.
industry
Business Services
experience
Less than 5 years

$40K - Charlottesville, VA
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys.
industry
Food & Beverage
experience
Not Specified

Alexandria, VA
Maintain file servers, network access; documents and analyzes system anomalies to ensure optimum equipment performance; troubleshoots determine problems for customer specific operating systems and applications.
industry
Government
experience
5 - 7 years

Service Desk Engineer

Washington, DC
Escalate support requests (including application specific) that cannot be resolved within 20 minutes to Senior Service Desk Engineers or external resources as needed.
industry
IT Consulting/Services
experience
Less than 5 years

Washington, DC
Ability to manage multiple projects, under tight deadlines, often with competing priorities and complexities and with minimal supervision.
industry
Networks
experience
Less than 5 years

Quantico, VA
Collect information about incidents and problem to evaluate root causes. Reports information and make recommendations to the Service Desk Director, PMs, and customers.
industry
Business Services
experience
Less than 5 years

Quantico, VA
Interviews user to collect information about problem and leads user through diagnostic procedures to determine source of error.
industry
Business Services
experience
Less than 5 years