Job Market Guide: Customer Service Representative jobs in Charlottesville

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Representatives in Charlottesville. Customer Service Representatives in Charlottesville have between ${} and ${} years of experience, averaging $${} years of experience.

47 Customer Service Representative jobs in Charlottesville

Washington, DC
Analyzes and provides feedback to management to ensure that all Service Level Agreements (SLAs) are met on all assigned tickets.
industry
Telecommunications
experience
5 - 7 years

Helpdesk Support

Springfield, VA
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

Help Desk Support

$40K - $60K - Washington, DC
In this role, the selected candidate will maintain safe and healthy work environment by enforcing organization standards, adhering to Human Resources policies.
industry
Government
experience
Less than 5 years

Helpdesk Support

Washington, DC
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

Chantilly, VA
Respond to inquiries in a timely and efficient manner helping reduce the time associated with incident resolution. While the main focus is supporting AMS, during high demand periods, the candidate will be responsible also to address overflow calls related to other applications and processes as needed.
industry
Business Services
experience
5 - 7 years

Washington, DC
In this role, the selected candidate installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users.
industry
IT Consulting/Services
experience
Not Specified

Chantilly, VA
The candidate will be part of the customer support team providing financial management systems users with a central service desk that offers responsive, accurate, quality customer service for all their financial systems related questions.
industry
Business Services
experience
5 - 7 years

IT Help Desk Analyst

Bethesda, MD
In this role, the selected candidate will be responsible for providing first-level support and fielding of all application and hardware calls, ensuring the stability, integrity and efficient operations of the IT infrastructure and support a dispersed, home-based workforce.
industry
Misc. Healthcare
experience
Less than 5 years

Reston, VA
In this role, the selected candidate will be responsible for providing technical assistance and support related to computer systems; hardware; or software.
industry
Telecommunications
experience
8 - 10 years

Help Desk Analyst

Alexandria, VA
Support the rest of the team in a number of other areas including requirements development, testing, reports development, user outreach, training, communication planning and more.
industry
Financial Services
experience
Not Specified

Arlington, VA
In this role, you will be identifying applicable FAQs, training references, and other knowledge resources for callers when providing issue resolutions.
industry
Manufacturing / Diversified
experience
Not Specified

Washington, DC
Record all user inquiries and their resolutions as well as service requests in the Remedy help desk ticketing system.
industry
Business Services
experience
Less than 5 years

Chantilly, VA
The candidate will be part of the customer support team providing financial management systems users with a central service desk that offers responsive, accurate, quality customer service for all their financial systems related questions.
industry
Business Services
experience
5 - 7 years

Quantico, VA
In this role, the selected candidate will be responsible for the day to day support of agency users to ensure no disruption in their productivity as part of a help/service desk.
industry
Government
experience
5 - 7 years

Washington, DC
Device troubleshooting and installation for wireless access to internet, email, calendar, air cards, cell phone, and applications.
industry
Staffing & Recruiting
experience
Less than 5 years

Help Desk Analyst

Washington, DC
Log incoming calls into the Call Tracking System (presently ServiceNow), dispatching them to the appropriate personnel for resolution, and following up with developers and analysts to provide responses back to end users.
industry
Business Services
experience
Less than 5 years

Washington, DC
Ability to work in an organized fashion with focus on documented activity.
industry
Consulting
experience
8 - 10 years

Falls Church, VA
Provide tier 2 support for mission critical software applications, web sites and information technology infrastructure.
industry
Business Services
experience
Not Specified

Vienna, VA
To compile, research, analyze and document data, requirements, workflow/ processes, functionality and or controls for respective ISD group.
industry
Financial Services
experience
Not Specified

Alexandria, VA
In this role, you will provide technical support as required in data management, document control, computer support, project control, and other related areas.
industry
Consulting
experience
Not Specified

Help desk

Springfield, VA
In this role, you will be responsible for providing technical assistance and support related to computer systems, hardware, or software.
industry
Manufacturing / Diversified
experience
5 - 7 years

Helpdesk Support

Richmond, VA
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

Reston, VA
In this role, the selected candidate will be responsible for providing technical assistance and support related to computer systems; hardware; or software. Responds to queries; runs diagnostic programs; isolates problem; and determines and implements solution.
industry
Telecommunications
experience
8 - 10 years

Alexandria, VA
Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.
industry
Consulting
experience
Less than 5 years

$80K - $100K - Richmond, VA
Sell exclusive high quality, lifetime warranted products and services direct to homeowners; represent a product that ALL homeowners need; innovative Marketing campaigns.
industry
Business Services
experience
Not Specified