Job Market Guide: Customer Service Representative jobs in Charlottesville

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Representatives in Charlottesville. Customer Service Representatives in Charlottesville have between ${} and ${} years of experience, averaging $${} years of experience.

50 Customer Service Representative jobs in Charlottesville

Helpdesk Engineer

Chantilly, VA
In this role, you will be responsible to assist with the implementation of product upgrades and new products, including testing and evaluation, input to decision regarding timing of the deployment to minimize impact, and resolution of issues during deployment.
industry
Information Services
experience
Less than 5 years

Arlington, VA
In this role, the selected candidate will install, Operate and Maintain circuits and Crypto equipment Knowledge and experience in creating engineering circuit layout diagrams.
industry
Telecommunications
experience
Less than 5 years

Herndon, VA
In this role, the selected candidate should have a working knowledge of common OS and domain structures, servers, services, and their use of directory services.
industry
Financial Services
experience
5 - 7 years

Reston, VA
In this role, you will provide technical assistance and support for incoming queries and issues related to computer systems; software; and hardware.
industry
Telecommunications
experience
8 - 10 years

Arlington, VA
In this role, you will creating engineering circuit layout diagrams. Knowledge and experience in digital and analogue circuit design and implementation.
industry
Telecommunications
experience
Less than 5 years

Helpdesk Technician

$40K - $90K - Washington, DC
In this role, you will resolve service tickets or escalate to other support entities as needed and within while using the IT knowledgebase on every customer interaction. Service Level Agreement (SLA) according to knowledge base instructions.
industry
IT Consulting/Services
experience
Less than 5 years

Arlington, VA
In this position, you will assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process.
industry
Business Services
experience
Not Specified

Arlington, VA
In this role, you will provide helpdesk technical support to users for computer-related technical problems on assigned account(s).
industry
Business Services
experience
Not Specified

Mc Lean, VA
In this role, you will create customer loyalty and grows customer share of wallet through a differentiated customer experience.
industry
Financial Services
experience
Less than 5 years

Tier 2 Service Desk

$60K - $70K - Washington, DC
In this role, the selected candidate will provide troubleshooting guidance, research documentation to increase first level resolution of customer request.
industry
Aerospace / Defense
experience
5 - 7 years

Arlington, VA
In this role, you will be responsible for the utilization of monitoring tools to provide both reactive and proactive support for the clients network and systems infrastructure.
industry
Telecommunications
experience
Less than 5 years

Service Desk Engineer

Washington, DC
In this role, the selected candidate will escalate support requests (including application specific) that cannot be resolved within 20 minutes to Senior Service Desk Engineers or external resources as needed.
industry
IT Consulting/Services
experience
Less than 5 years

Tier 2 Helpdesk

Washington, DC
In this role, you will provide support to install, configure, upgrade, troubleshot, and remediate hardware and software issues pertaining to current and legacy versions of Microsoft Windows.
industry
Consulting
experience
5 - 7 years

Washington, DC
In this role, the selected candidate installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users.
industry
IT Consulting/Services
experience
Not Specified

Reston, VA
In this role, the selected candidate will perform daily system monitoring; verifying the integrity and availability of all hardware; server resources; systems and key processes; reviewing system and application logs; and verifying completion of scheduled jobs such as backups.
industry
Financial Services
experience
8 - 10 years

IT Help Desk Analyst

Bethesda, MD
In this role, the selected candidate will be responsible for providing first-level support and fielding of all application and hardware calls, ensuring the stability, integrity and efficient operations of the IT infrastructure and support a dispersed, home-based workforce.
industry
Misc. Healthcare
experience
Less than 5 years

Washington, DC
In this role, the selected candidate will be responsible for analysis of processes and procedures when required to support helpdesk operations.
industry
Business Services
experience
Not Specified

Reston, VA
In this role, you will be responsible for providing technical assistance and support related to computer systems; hardware; or software. Responds to queries; runs diagnostic programs; isolates problem; and determines and implements solution.
industry
Telecommunications
experience
8 - 10 years

Fairfax, VA
In this role, you will be responsible for managing and accurately forecasting monthly, quarterly, and annual pipelines as well as forecasts.
industry
Software
experience
Not Specified

Arlington, VA
In this role, you will be responsible for providing ticket resolution support through liaison with momentum service line components of delivery support and momentum client release team.
industry
Manufacturing / Diversified
experience
Not Specified

Service Desk Analyst

Washington, DC
The IT Service Desk Analyst will provide first line and some second line technical support to internal staff. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of issues, which may range from straightforward to more complicated technical issues.
industry
Government
experience
Less than 5 years

Glen Allen, VA
In this role, you will monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
industry
Financial Services
experience
Less than 5 years

Vienna, VA
In this role, you will create customer loyalty and grows customer share of wallet through a differentiated customer experience.
industry
Financial Services
experience
Less than 5 years

Washington, DC
In this role, the selected candidate will monitor and track system/software related inquiries forwarded to Tier 2 support for resolution; develop and/or proof read documentation.
industry
Business Services
experience
Less than 5 years

Arlington, VA
In this role, you will assist customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process.
industry
Business Services
experience
Not Specified