Job Market Guide: Customer Service Manager jobs in Charlottesville

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Charlottesville. Customer Service Managers in Charlottesville have between ${} and ${} years of experience, averaging $${} years of experience.

23 Customer Service Manager jobs in Charlottesville

Newington, VA
In this role, the selected candidate must have the ability to interpret user comments, identify problems and provide timely resolution, on complex technical issues.
industry
Telecommunications
experience
8 - 10 years

Help Desk Manager

Bethesda, MD
In this role, you will be responsible for phone and in-person support to users in the areas of computer operating systems and desktop applications.
industry
Consulting
experience
Not Specified

Washington, DC
In this role, the selected candidate will be responsible for management of an IT Service Delivery team to deliver services to Clients as per agreed contract.
industry
IT Consulting/Services
experience
11 - 15 years

Fort Belvoir, VA
In this role, you will provide Tier I support to customers to include localized troubleshooting of reported computer hardware, software, user environment and operating system issues.
industry
Energy / Oil & Gas
experience
Less than 5 years

Arlington, VA
In this role, you will monitors patch levels of local and remote machines. Contacts users and works with them to perform necessary updates.
industry
Financial Services
experience
Not Specified

Washington, DC
In this role, you will manage the transition from our legacy MSFT CRM help desk ticket system to ServiceNow.
industry
Agriculture
experience
8 - 10 years

Washington, DC
In this role, you will have the ability to interface with diverse computer users to successfully complete problem resolutions.
industry
Manufacturing / Diversified
experience
5 - 7 years

Washington, DC
In this role, you will ability to assemble, advise, evaluate, restructure and coach project/program teams in complex environment.
industry
IT Consulting/Services
experience
11 - 15 years

Fort Belvoir, VA
In this role, you will manage all activities for a large technical team consisting of incident managers, service desk operators, desktop technicians, user administrators, service desk infrastructure engineers, customer relationship management experts, and quality assurance specialists.
industry
Business Services
experience
5 - 7 years

Charlottesville, VA
In this role, you will monitors patch levels of local and remote machines. Contacts users and works with them to perform necessary updates.
industry
Financial Services
experience
Not Specified

Service Desk Manager

Newington, VA
In this role, you will be responsible for opening, tracking and closing trouble tickets that ensures problem ownership and promotes end user satisfaction. Tracks activities of field engineers to who tickets were assigned.
industry
Telecommunications
experience
8 - 10 years

Service Desk Manager

Washington, DC
In this role, you will establish performance measures, goals and reporting methodologies to measure and improve effectiveness and productivity.
industry
Information Services
experience
11 - 15 years

Help Desk Manager

Reston, VA
In this role, you will manage a team of support personnel who troubleshoot IT issues for 1500 EOIR users.
industry
Business Services
experience
8 - 10 years

Washington, DC
In this role, the selected candidate will provide Client support via phone, email and system tickets across a broad range of salesforce applications.
industry
Business Services
experience
Less than 5 years

$50K - $70K - Winchester, VA
In this role, you will be responsible for data entry and gathering of manufacturing and print specifications instructions into the systems used for communication, scheduling, estimates and producing the customer finished product.
industry
Manufacturing / Printing & Paper
experience
5 - 7 years

Service Desk Manager

Ashburn, VA
In this role, you will establish and maintain technical and financial reports to show progress of projects to management and customers, organizes and delegates responsibilities to subordinates and oversees the successful completion of all assigned tasks.
industry
Information Services
experience
5 - 7 years

$50K - $70K - Washington, DC
In this role, you will be responsible for data entry and gathering of manufacturing and print specifications instructions into the systems used for communication, scheduling, estimates and producing the customer finished product.
industry
Manufacturing / Printing & Paper
experience
5 - 7 years

Help Desk Manager

Vienna, VA
In this role, you will maintain effective customer communications, relations and a high level of customer satisfaction.
industry
Software
experience
5 - 7 years

Fairfax, VA
In this role, you will be responsible for monitoring and managing customer applications and operational architecture through a 24/7 Operating Center environment to ensure Service Level Agreements are met. The selected candidate will be responsible for the cost, schedule and technical performance of company programs or subsystems of major programs.
industry
Aerospace / Defense
experience
5 - 7 years

Washington, DC
In this role, you will provide daily supervision and direction to Service Desk Lead that are responsible for the Service Desk operations.
industry
Information Services
experience
11 - 15 years

Manager - Service Desk

Falls Church, VA
In this role, you will provide direction and management to direct reports and all employees in department.
industry
Healthcare IT
experience
Less than 5 years

Mc Lean, VA
In this role, you will work Experience of the Future- Helping clients envision and realize new experiences that stretch across physical and digital work spaces, advancing business performance, culture, productivity and innovation.
industry
Retail / Grocery
experience
8 - 10 years