The selected candidate will be responsible for providing overall direction to the Control Room Operations Department and ensuring that all mission critical logistics, manning, and equipment is provided and maintained.
In this role, you will be responsible for overseeing all customer service center operations. Manages all phases of the customer service center environment and team to achieve and exceed financial targets and customer satisfaction scores.
As an Unit Manager - RN, you will oversee the care management of a population of patients within an assigned area, unit or clinical function. The position conducts the nursing process assessment, planning, implementation and evaluation under the scope of the State's Nurse Practice Act of Registered Nurse licensure.
In this role, you will work closely with the other MACS-OCC managers to ensure staffs are well trained and shall continually assess any needed skills or deficiencies in the work performed by the MACS-OCC staff, and shall be responsive to the client.
In this role, you will lead Army Cyber Command defensive Cyberspace operations. Collaborate with ARCYBER leadership to develop innovative and effective procedures for the Army Cyberspace Operations and Integration Center (ACOIC) and 5 regional Security Operations Centers (SOCs) to enhance coordination and incident response operations.
The Contact Center Manager is a leadership role model and must identify and solve problems, make informed decisions, design and implement continuous improvements, and manage the department in order to achieve maximum results in alignment with department and Company strategies.
The Project Manager will initially focus on vaccine development efforts integral to poliovirus eradication. Eradication of polio is at the center stage of current global disease control initiatives, with polio cases continuing in just a handful of countries.
The SOC Manager will lead day to day operations of our clients 24x7 Security Operations Center. The SOC Manager is responsible for providing Distributed Denial of Service (DDOS) mitigation support to our client's customers and partners.
In this role, the selected candidate will be responsible for managing the overall operations at a mid-volume center, including supervision of team members and the administration of center sales performance, profitability and customer experience objectives.