This person will work closely with residential and commercial customers (contractors, mechanical engineers, etc.) to build awareness, gain product specification and assist with training. As well as manage an existing sales force.
Account Managers can potentially be involved with additional projects and initiatives depending on her/his special skills and interests, and organizational requirements. These projects may come from HighWire customers or they may be internal HighWire projects.
Defines, launches, and drives mission-critical strategic and operational initiatives in core non-technical programs. Creates a method of change management including ownership of a documentation library, communication plans, process training, etc
Establish productive, professional relationships with key personnel in assigned customer accounts; coordinate the involvement of company personnel in order to meet account performance objectives and customers' expectations.
The ideal candidate will identify, qualify and close new opportunities. They will contribute individually and as a team member, providing direction and mentoring to assigned Inside Sales rep and working with channel partners.
In this role, you will develop and plan territory strategies and activities for accounts such as, selecting target accounts, map appropriate NFF services to accounts, identifying buyer influences, overcoming objections, introducing new services and making sales presentations.
In this role, you will provide in advance, a call schedule including, but not limited to; demonstrations / presentations, closing appointments, training, cold calling, account maintenance, travel and follow up. Provide your RSM with a target account list of your target 25 customers and review activities monthly.
The APS organization within Systems Engineering owns the core services platforms supporting applications / channels participating in the sales, ordering and activation space for residential customer services.