Develop business planning strategy including business solution for pursuit of opportunities; identifies potential customers, competitive assessments, teaming suppliers, and prices-to-win; participates in bid and proposal activities.
Develop and lead the successful execution of cross-functional enablement programs for the global public sector technical teams (professional services, solution architects, and business development teams).
As a Cloud Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business critical applications.
Develops capture understanding and strategy to include but no limited to business solution, define/identify/align resources, and manage critical decision milestones for pursuit of opportunities; identifies potential customers, competitive assessments, teaming suppliers, and prices-to-win; participates in bid and proposal activities.
In this role, you will focus the majority of their time deepening relationships by connecting customers to sales specialists and offering appropriate financial solutions and services to both individual and small business clients.
Support two-way communication between product and distribution channels to ensure a dialogue is maintained in the spirit of enhancing execution and productivity while also providing best in class solutions to our clients.
The Account Manager shall be dedicated to the performance and operations related to the Contractorâs obligation for all functions of the contract, including the authority to make decisions and resolve problems on behalf of the Contractor. The Account Manager works in conjunction with the Project Director and Operations Manager to deliver high quality, large scale, multi-channel, enterprise contact center services.