This critical Sales Engineer/ Technical Sales Manager position offers an extremely generous compensation package, a great location to be based out of, the ability to travel and unlimited growth within the organization.
In this role, you will compile technical bulletins and troubleshooting guides to ensure field personnel have access to latest updates / reference data. This includes contributing to the knowledge base to improve field connectivity and effective troubleshooting.
In this role, the selected candidate will design and support custom JIRA workflows, fields, dashboards, and reports; work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, perform testing, installation and configuration of the plug-ins.
In this role, you will provides user support via phone and in person, trouble-shooting and supporting desktops, laptops, mobile devices and printers. The technical support analyst provides excellent customer service to our approximately 1,100 plus users requiring frequent interactions with internal customers, direct reports, peers, vendors, and management.
In this role, you will assists Product Engineers in the preparation of all appropriate engineering documentation. This includes flow charts, manufacturing process sheets, TMCs, Bills of Material, routings, etc.