In this role, the selected candidate will design and support custom JIRA workflows, fields, dashboards, and reports; work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, perform testing, installation and configuration of the plug-ins.
In this role, you will compile technical bulletins and troubleshooting guides to ensure field personnel have access to latest updates / reference data. This includes contributing to the knowledge base to improve field connectivity and effective troubleshooting.
In this role, you will assists Product Engineers in the preparation of all appropriate engineering documentation. This includes flow charts, manufacturing process sheets, TMCs, Bills of Material, routings, etc.