In this role, the selected candidate leads and or assists with project deliverables such as project initiation requests, business and technical requirements, use cases, interface specifications, business architecture models, cost/benefit analysis, risk and issue logs, test plans, training plans and elevation / validation plans.
This role will also be responsible for the communication of the changes to the contact center support teams to adjust processes, develop training and communications, adjust staffing and manage deployment activities.
In this role, you will facilitate meetings and interviews with business owners and smes to understand and author business requirement documents (brd), document functional gaps, develop decision tables and create process flows. This includes the responsibility of gathering, organizing, analyzing and communicating specified requirements in support of the development and implementation of business solutions.
In this role, the selected candidate will produce deliverables related to the assigned project; perform analysis, design, programming, and implementation of systems and procedures to solve complex business or scientific problems.
In this role, the successful candidate will be responsible for business requirements efforts, liaising between business and technical teams, leading JAD/Requirements sessions, developing requirements documentation, use cases, user stories, end-user documentation, developing test plans, test execution, and coordinating production roll-out activities
In this role, you will evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details, abstract up from low-level information to a general understanding.
As a senior level team member, this role takes a lead position for developing, maintaining and managing the technologies that support advanced reporting, analytics, dashboards and other BI solutions structured around the organizational data.
The Sr. Systems Analyst performs analysis, provides leadership, and project guidance with minimal supervision and direction; assist in the successful implementation ofprojects and timely service of production applications.
In this role, you will be responsible for more complex finance activities involving implementation of strategic plans, profitability analysis, forecasting and financial reporting for a business unit or associate area.
In this role, the selected candidate will complete configuration activities, master data reconciliation/cleansing, load of master / transactional data and other related tasks associated with FICO implementation project.
The Sr. Systems Analyst provides analysis, development, integration, support and problem resolution in support of business platforms. Will possesses a working knowledge of end-to-end business and IT processes related to one or more application.
In this role, you will inside the organization the tasks are assigned by the Teamleads. The person will be required to work closely with the BSAs, Systems Designer and other team members in getting the work done.