The successful candidate will be responsible for managing the day to day operations of the department with responsibilities including but not limited to re-allocating workloads for onshore and offshore teams, evaluating volumes, assessing productivity, ensuring slas are met and providing daily/weekly metrics.
In this role, you will perform observations on any associates who are struggling to meet productivity in order to provide feedback to them to assist in improving their productivity. Ensures that all associates are following 5S and Housekeeping processes. Create/organize batches. Release orders for picking across all areas.