The Clinical Operations Analyst position oversees all analytical work and practice review associated with assigned clinical programs within BSMG (Bon Secours Medical Group) and BSSFHS (Bon Secours St. Francis Health System).
The Operations Analyst will provide support in the areas including but not limited to vendor relationships, training and computing and analyzing reports. This position will also identify and solve customer and process problems.
Testing support requires a review of testing results/observations generated from various testing teams and validating the accuracy of the credit data, engaging SMEs for review and obtaining additional documentation needed for validation.
The selected candidate will assist in the development and executing of the roadmaps across the operational preparedness wheel. Develop prototype wireframes and technical artifacts in partnership with technology teams.
The Sales Analyst is responsible for supporting sales onboarding and training activities for new and existing associates, performing sales force effectiveness reporting and insights, sales data management, Salesforce.com support and special projects.
In this role, the selected candidate follows established written procedures and guidelines, provides standard reporting and analytical support. Uses established techniques, analyzes and resolves a wide variety of moderately complex operations problems and initiatives including transactions that require special handling and/or exception handling.
Operations Center Analyst is responsible for using independent judgment and discretion to interact with internal teams through email, chat, and phone to investigate, identify and create solutions in a team oriented and highly challenging work environment.