In this role, you will manage customer experience to meet or exceed PODS customer satisfaction goals. This will include following up and resolving any identified issues, direct customer contact, refining operational processes and implementing remedial training in an effort to delight our customers.
In this role, the selected candidate will lead and drive the business with a balanced approach through keen insight into the P&L, local market/competitive knowledge and consistently acquiring customer feedback.
In this role, you will focus the majority of their time deepening relationships by connecting customers to sales specialists and offering appropriate financial solutions and services to both individual and small business clients.
At Credit Acceptance we believe in generously compensating highly successful sales people. We also believe that great sales people deserve the backing of an industry leading product and a world class platform from which to sell.
In this role, you will be responsible to conduct complex quantitative and qualitative analysis as it applies to areas of responsibility, such as a specific model or portfolio. In-depth understanding of the whole function and/or key business areas validating.
In this role, the selected candidate will monitor performance and identify/select talent; in addition, the Market Sales Manager (MSM) will work closely with their Regional Sales Director to ensure achievement of assigned business goals.
In this role, you will create timeline for deployments and key milestones for specified cities based on business case; escalate, as needed, to ensure adherence to various operational and financial targets.
In this role, you will be responsible for develop, manage, and execute plans for engagement project teams including: objectives, timelines, milestones, priorities, team member responsibilities, work products and engagement economics.
In this role, the selected candidate will lead, facilitate, and providing field training for new/existing employees, mentoring, and follow up by way of field evaluations to increase Key Technician effectiveness/performance.