In this role, the selected candidate will support resolution of A/R issue with customers; include determining why customer has deducted or not paid, assessing if there is a valid basis, and determine whether collection or credit is appropriate.
In this role, the selected candidate will monitor printer toners and ink jet cartridges, replacing and reordering when needed; Support, install and maintain desktop hardware, software, monitors and printers.
Candidate would need to have superior customer service skills, ability to document and track requests for assistance and escalate unresolved issues to higher level support in accordance with established policies and procedures.
In this role, the selected candidate will help act as front-line problem solvers, speak to trading strategies, have a strong understanding of market terminology and possess a solid understanding of fundamental and technical facts affecting the market.
In this role, the selected candidate will generate and grow revenue for the Services Team - Call on industrial customers including existing accounts, competitive accounts, and cold calls; win orders for service agreements, equipment upgrades, accessories, parts, rentals and energy/efficiency audits.
This candidate will collect networking metrics for analysis to determine sub-standard network performance. Use extensive network troubleshooting experience focused on enterprise level server farms and advanced server concepts such as firewalls, proxies, and caching arrays.