In this role, the selected candidate will be responsible for overseeing the operation of CareFusion Pyxis automated dispensing equipment including MedStation, Anesthesia System, and CIISafe controlled substance vault, to include training all pharmacy staff and monitoring compliance.
This position is responsible for using independent judgment and discretion to interact with internal teams through email, chat, and phone to investigate, identify and create solutions in a team oriented and challenging work environment.
In this role, the selected candidate will be responsible for providing platform level 1-2 support encompassing infrastructure, database, API, and client initiated inquiries, providing both technical systems support and data analysis support within the technology platform management organization.
In this role, you will provides user support via phone and in person, trouble-shooting and supporting desktops, laptops, mobile devices and printers. The technical support analyst provides excellent customer service to our approximately 1,100 plus users requiring frequent interactions with internal customers, direct reports, peers, vendors, and management.
The Device Support Analyst is responsible for deploying, monitoring, and maintaining the plant end-user computing environment. This includes responding to issues from the manufacturing facilities regarding device, application, and connectivity issues for desktop computers, laptops, printers, and other manufacturing equipment with technology features or integrations and associated applications.
The Production Services Lead identifies possible production failure scenarios, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams.