Job Market Guide: Customer Service Manager jobs in CT

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in CT. Customer Service Managers in CT have between ${} and ${} years of experience, averaging $${} years of experience.

4 Customer Service Manager jobs in CT

Southington, CT
Manage and direct the daily activities of the contact center agents to ensure Key Performance Indicators are met. KPIs measured will include Service Levels, Abandonment Rate, Customer Satisfaction and Answer Time.
industry
Engineering Services
experience
5 - 7 years

$60K - $70K - Stamford, CT
In this position, you will be part of a technical team of people providing a single point of contact for the efficient resolution of technical problems and requests; troubleshoot client technical support issues with a focus on servers and networking.
industry
IT Consulting/Services
experience
Less than 5 years

$50K - Farmington, CT
Communicate with customers on new and existing orders and any special requests. Answer inquiries on deliveries, lead times, pricing (at assigned level), and order status.
industry
Manufacturing / Diversified
experience
5 - 7 years

Help Desk Manager

$75K - $90K - Farmington, CT
Contribute to improving customer support by actively responding to queries and handling complaints.
industry
Staffing & Recruiting
experience
Less than 5 years