The Center Manager is responsible for managing the overall operations at a mid-volume center, including supervision of team members and the administration of center sales performance, profitability and customer experience objectives.
In this role, you will focus the majority of their time deepening relationships by connecting customers to sales specialists and offering appropriate financial solutions and services to both individual and small business clients.
In this role, the selected candidate will manage the day-to-day activities of Financial Solutions Advisors (FSAs), Financial Center Financial Advisors (BFAs), Senior Relationship Managers, and Relationship Managers (RMs).
Responsible for building client traffic, engaging and appropriately routing clients and client retention. Responsible for the general look, feel and attractiveness of the center, ensuring space is leveraged to accommodate clients.