In this role, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products.
In this role, you will provide regular status updates and escalate issues to our product / program management teams to ensure timely resolution. The selected candidate will also participate in code reviews and work closely with QA to ensure the highest quality in every release.
In this position you will provide software design and development expertise in support of both new application development tasks and maintenance. Developers are expected to have excellent technical acumen and be highly self-directed and motivated.
In this role, the selected candidate will develop and design software solutions by studying information needs, studying system flow, data usage and work processes, investigating problem areas and following the software development lifecycle.
In this role, the selected candidate will interact with technical team members from multiple organizations in a team environment; provide engineering level documentation to enable testing and reporting.