In this role, the selected candidate will provide direction to ensure accuracy of forecasted internal and outsourced call volume for the call center; assist with the development of call center technology and productivity tools.
In this role, the selected candidate will ensure the alignment, buy-in, and coordination of diverse project stakeholders by building rapport with internal customers, third party vendors, and senior management.
In this role, the selected candidate will be responsible for the coordination of the patient's care and services. Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of and interpersonal contact with patients. in accordance with all applicable laws, regulations, and Life Care standards.