This role requires a go-getter with a positive work ethic who is excited to work with the leading provider of innovative, cloud-based solutions in the document outsourcing industry, effectively understands and communicates client goals and works towards successful attainment of provided goals.
As a Service Delivery Manager on the Cluster Architecture and Patching Automation (CAPA) team, your background in database or systems engineering in combination with program or project management experience in an environment where teams practice agile development.
In this role, the selected candidate will implement, monitor and adhere to best practices for global delivery locations. Ensure that the technical delivery of all services meets quality, scope and service level requirements.
The Service Delivery Manager is authorized to transact all personnel actions in conjunction with the VP of Managed Services; ensuring the performance evaluations of all staff are completed according to the Personnel Manual.