Provide continuous communication between other Sales Ops Project Managers, Business Process/Program Managers, Business Unit and IT stakeholders, and Senior Leadership to ensure full visibility and provide a clear escalation path when necessary.
Works with the Director of Sales Operations in recurring sales, product, and strategy report design and execution. Oversees the sales team data management including new/current hire personal information.
Manages and is responsible for creating monthly forecasts, identifying and targeting outliers for review and lead monthly forecasting meetings with global and local product managers and other stakeholders.
The Manager of Sales Operations will be responsible for support functions essential to sales force productivity. These include planning, reporting, quota management, sales process optimization, sales training, sales program implementation, and sales compensation administration.
Drive operational excellence in the Business Marketing organization through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business.
The ideal candidate will be equally comfortable coaching and motivating team members on a day to day basis, speaking with prospects, escalating prospect inquiries, analyzing performance, and training new representatives.
Drive adoption by training sales reps on the best practice of the company CRM salesforce.com and answer any questions they have regarding standard processes, prepare adhoc analyses to aid sales management in running the business and perform administrative tasks as needed.
The ideal candidate will be an engaging leader with an excellent mindset for solidly engaging a work force, business and commercial management experience and understanding of manufacturing and operations.
Engage customers to gather job requirements and translate customer requirements in to detailed manufacturing/kitting instructions and shipping/postal instructions for disposition of the customers products.
In this role you will work on establishing relationships throughout the customers organization to gain an understanding of their needs and provide better support and product offers. You will also manage the contract renewal process for existing customer accounts.