Install, administer, maintain and monitor company VoIP network and everyday high level local and remote call center support; perform complex network software changes with participation of vendors, other IT staff or end-users.
The System Administrator reports to the IT Manager in LeapFrog's IT group. The qualified candidate must meet or exceed the qualifications outlined below and must be able to perform the tasks to which the job entails.
Provide leadership in the global validation strategy for the Global Supply Chain Valve Network including risk/mitigation elements. Drive process improvements that facilitate lean principles for the validation work cells and validation simplification. This position will influence how validations are performed across the Valve Network.
Defines and recommends appropriate hardware and software configurations and standards to meet organizational need;manages budget for all safety, security and network systems including software and hardware maintenance and repair.
Work with Data Scientists and Engineers to define and prioritize data assets, use data to identify new opportunities and customer needs, drive product definition, roadmaps, and requirements while evangelizing the product vision to stakeholders, partners, and executives.
Responsible for developing and expanding Amerigroup physician, physician group, IPA, hospital and ancillary networks and managing the functions relating to provider servicing, provider education, and network development.
Responsible for the implementation, maintenance, and integration of the corporate network security architecture, implementation and administration of network security hardware and software, enforcing the network security policy and complying with requirements of external security audits and recommendations.
Ensures highest quality of customer satisfaction through the audit, survey and monitoring of customer interaction with existing customer base, branch distribution network and non-bank customers. Provides business advice, support and project leadership in the application of change, service and technology.