Must be comfortable interacting with staff and customers at all levels; work independent but in a team atmosphere & enjoy daily technical challenges; you will work directly with business owners and executives.
Responsible for planning, implementing, o 3 to 5 years of hands-on system administration or strong familiarity of Microsoft Server 2003/2008, Windows XP/Vista/7 and OSX server/client and exposure to Exchange 2003/2007/2010.
The position will be accountable for all technical decisions made in an effort to bring a solution to a trouble ticket or outage. Other proactive situations, such as change control requests, require the approval of the Manager and other department heads.
The Desktop Support Engineer is responsible for providing technical support for software, hardware, and other technology needs to approximately 150 end users in our four offices, as well as many geographically dispersed remote users.