Job Market Guide: Customer Service Manager jobs in CA

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in CA. Customer Service Managers in CA have between ${} and ${} years of experience, averaging $${} years of experience.

19 Customer Service Manager jobs in CA

San Diego, CA
Manage a team of support supervisors in a tiered high volume contact center with multiple CRMs coupled with high touch service metrics in multiple support queues including social media, chat and email.
industry
Medical Devices & Diagnostics
experience
5 - 7 years

Dublin, CA
Develop and maintain financial reporting package including financial and productivity Dashboards with relevant KPIs.
industry
Optics
experience
5 - 7 years

CA
The responsibilities for this role cover forecasting spares requirements, overseeing the spares planning process to ensure appropriate buying decisions are made, and working cross geographically to ensure our customer service supply chain process drives a world class customer experience.
industry
IT Consulting/Services
experience
5 - 7 years

Helpdesk Administrator

Redwood City, CA
Assist personnel with installation, configuration and ongoing usability of system hardware and software.
industry
IT Consulting/Services
experience
8 - 10 years

San Francisco, CA
Perform account maintenance including; allowing access to systems, disabling of dormant accounts and troubleshooting user logon problems on system within the command area of responsibility.
industry
Business Services
experience
15+ years

North Hollywood, CA
Manages and leads activities of sales order operations of Inside Sales Associates, Customer Service personnel, and others engaged in soliciting sales contracts, purchase orders and/or any other sales order processing/fulfillment activities for the sale of Company aerospace products.
industry
Business Services
experience
8 - 10 years

Valencia, CA
The TMCS is responsible for leading and coaching members of the customer service teams across each of the sites with a goal to maximize the effective management of long-term customer relationships.
industry
IT Consulting/Services
experience
5 - 7 years

Manhattan Beach, CA
Knowledge of ecommerce systems, content management systems, customer service software, and best practices.
industry
Consulting
experience
Less than 5 years

Los Angeles, CA
Prepare documentation, training plans and demonstrations of new functionality or extensions of existing functionality.
industry
Consulting
experience
8 - 10 years

CA
Develop strong customer / partnership relationships. Promote yourself and your team as a trusted advisory / partner. Continuously manage customer expectations.
industry
Apparel & Footwear
experience
5 - 7 years

San Jose, CA
Evaluate and provide regular feedback to team members. Coach, council and correct team to achieve personal and professional business objectives.
industry
Business Services
experience
11 - 15 years

Carpinteria, CA
Provide feedback to management regarding necessary changes and updates including policies, upgrades and customer care issues.Analyze available metrics, reports and other information to identify trends and needs.
industry
Business Services
experience
Less than 5 years

Brea, CA
The selected candidate must be able to work directly with customers in high-pressure situations, have strong analytic, organizational, time management, and communication skills; thrive in a team environment; and possess the willingness to put in the effort needed to achieve the highest level of customer satisfaction.
industry
Aerospace / Defense
experience
5 - 7 years

Help Desk Manager

$55K - $65K - Los Angeles, CA
In this role, you will ensure duties are delegated properly and tasks are completed on time. Perform any duties related to ensuring that things are running smoothly (no task too big or small).
industry
Staffing & Recruiting
experience
5 - 7 years

North Hollywood, CA
Manages all sales administrative functions relating to total customer satisfaction from order entry to delivery of a finished product including after delivery finance and collection efforts.
industry
Business Services
experience
8 - 10 years