Job Market Guide: Customer Service Manager jobs in CA

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in CA. Customer Service Managers in CA have between ${} and ${} years of experience, averaging $${} years of experience.

21 Customer Service Manager jobs in CA

Santa Clara, CA
In this role, you will be ensuring that tickets are completed in a timely manner per the helpdesk policy.
industry
Manufacturing / Printing & Paper
experience
5 - 7 years

Irvine, CA
In this role, you will be responsible to work closely with 3rd party vendors to ensure all KPIs are met including Customer Satisfaction, ASA, Abd Rate and AHT for all contact centers.
industry
Engineering Services
experience
5 - 7 years

Sunnyvale, CA
In this role, you will liaise with all departments to ensure relevant areas are engaged in time to develop deliverables within their area to support project deliverables.
industry
Internet Services
experience
5 - 7 years

Brea, CA
The selected candidate must be able to work directly with customers in high-pressure situations, have strong analytic, organizational, time management, and communication skills; thrive in a team environment; and possess the willingness to put in the effort needed to achieve the highest level of customer satisfaction.
industry
Aerospace / Defense
experience
5 - 7 years

Lake Forest, CA
The primary role of the Customer Service Manager is to provide team leadership of the day-to-day order management of all customer service activities.
industry
Consumer Electronics
experience
8 - 10 years

IT Helpdesk Manager

San Francisco, CA
In this role, you will manage a team of technical support personnel within the IT End-user Services team including hiring, performance management, and career development.
industry
Transportation Services
experience
5 - 7 years

Costa Mesa, CA
In this role, you will be responsible to manage all helpdesk related projects for new technology deployments such as video conferencing, software/OS upgrades, and mobile enablement.
industry
Business Services
experience
11 - 15 years

Help Desk Manager

$70K - $80K - Manhattan Beach, CA
In this role, you must have experience as a Desktop Support Manager or Help Desk Manager.
industry
Staffing & Recruiting
experience
5 - 7 years

Burbank, CA
In this role, you will manages designated units by translating business plans into tactical action items; communicating goals and objectives; ensuring all policies and procedures are followed; overseeing the completion of work assignments.
industry
Managed Care & Health Insurance
experience
Less than 5 years

San Diego, CA
In this role, you will be responsible for Weight Management, Tobacco Cessation, and Healthy Living at no cost to employees.
industry
Social Services
experience
8 - 10 years

$80K - $130K - Los Angeles, CA
The Reps are responsible for sales and customer account administration, and order processing activities; the role is responsible for coaching a team to exceed service KPIs and annual sales targets.
industry
Content Management
experience
8 - 10 years

El Segundo, CA
In this role, you will manage all aspects of project / study execution, helping guide the client, team-members and any external partners through all critical project.
industry
Healthcare IT
experience
5 - 7 years

Manager, Service Desk

Anaheim, CA
In this position, you will be responsible for supervising core operations, as well as supervising and developing a team of employees chartered with providing first and second level technical support in a service desk environment. Additionally, you will develop, maintain and lead procedures that support core operations.
industry
Business Services
experience
Less than 5 years

Service Desk Manager

Ontario, CA
The Service Desk Operations Manager is responsible for managing the daily activities of all Service Desk personnel to ensure the service desk is providing accurate and professional customer service and meeting SLA's.
industry
Consulting
experience
5 - 7 years

San Jose, CA
In this role, you will work closely with Sales Operations team to develop, review and deliver customer & sales related reports; ensure department and staff is trained and ready to provide excellent customer support with all new product and program releases.
industry
Business Services
experience
Not Specified

Stockton, CA
In this role, you will be responsible for implement a communication plan/process for customer relationship management to provide unparalleled customer service by aligning customer service with production, sales, and the customer.
industry
Software
experience
5 - 7 years

Help Desk Manager

$50k - $70k - Santa Barbara, CA
In this role, you will be Help Desk Manager.
industry
Staffing & Recruiting
experience
Not Specified