Job Market Guide: Customer Service Manager jobs in CA

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in CA. Customer Service Managers in CA have between ${} and ${} years of experience, averaging $${} years of experience.

21 Customer Service Manager jobs in CA

Help Desk Manager

$55K - $65K - Los Angeles, CA
In this role, you will ensure duties are delegated properly and tasks are completed on time. Perform any duties related to ensuring that things are running smoothly (no task too big or small).
industry
Staffing & Recruiting
experience
5 - 7 years

Brea, CA
The selected candidate must be able to work directly with customers in high-pressure situations, have strong analytic, organizational, time management, and communication skills; thrive in a team environment; and possess the willingness to put in the effort needed to achieve the highest level of customer satisfaction.
industry
Aerospace / Defense
experience
5 - 7 years

Mather, CA
Observe and evaluate employee performance and take corrective action when necessary, including the provision of proper training.
industry
Health & Fitness
experience
5 - 7 years

El Segundo, CA
In this role, you will manage all aspects of project / study execution, helping guide the client, team-members and any external partners through all critical project.
industry
Healthcare IT
experience
5 - 7 years

Fremont, CA
Responsible for setting strategic direction in Customer Service in coordination with Vice President of Customer Satisfaction.
industry
Business Services
experience
5 - 7 years

San Jose, CA
Evaluate and provide regular feedback to team members. Coach, council and correct team to achieve personal and professional business objectives.
industry
Business Services
experience
11 - 15 years

IT Helpdesk Manager

San Francisco, CA
In this role, you will manage a team of technical support personnel within the IT End-user Services team including hiring, performance management, and career development.
industry
Transportation Services
experience
5 - 7 years

North Hollywood, CA
Manages and leads activities of sales order operations of Inside Sales Associates, Customer Service personnel, and others engaged in soliciting sales contracts, purchase orders and/or any other sales order processing/fulfillment activities for the sale of Company aerospace products.
industry
Business Services
experience
8 - 10 years

Irvine, CA
The role is responsible for the identification and implementation of customer experience strategies and processes with a focus on continuous improvement.
industry
Business Services
experience
11 - 15 years

Help Desk Manager

$60K - $70K - Manhattan Beach, CA
In this role, the selected candidate must have the ability to work effectively in a high pressure environment is required as is the ability to multi-task and coordinate problem resolution management.
industry
Staffing & Recruiting
experience
Not Specified

Mather, CA
Collaborate with departments and with facilities in a manner providing increased operational effectiveness and satisfaction.
industry
Patient Care
experience
5 - 7 years

$80K - $130K - Los Angeles, CA
The Reps are responsible for sales and customer account administration, and order processing activities; the role is responsible for coaching a team to exceed service KPIs and annual sales targets.
industry
Content Management
experience
8 - 10 years

Service Desk Manager

Ontario, CA
The Service Desk Operations Manager is responsible for managing the daily activities of all Service Desk personnel to ensure the service desk is providing accurate and professional customer service and meeting SLA's.
industry
Consulting
experience
5 - 7 years

$115K - $125K - San Diego, CA
Understand all aspects of post-sales customer support and will be responsible for driving customer retention, adoption and loyalty with defined metrics and performance indicators.
industry
Financial Services
experience
8 - 10 years

Sylmar, CA
Responsible for the staffing of the department with competent, trained and motivated employees. Assigns work and monitors department staffing and schedules to ensure optimum efficiency and rapid turnaround. Performs work related to department assignments.
industry
Manufacturing / Diversified
experience
5 - 7 years

IT Help Desk Manager

$60K - $70K - Santa Monica, CA
Perform staff scheduling to ensure Help Desk coverage during normal business hours and on-call support as required. Monitor the Help Desk management database, assign tickets, and follows up with assigned personnel to ensure timely resolution of problems.
industry
Staffing & Recruiting
experience
5 - 7 years

Irvine, CA
In this role, you will be responsible to work closely with 3rd party vendors to ensure all KPIs are met including Customer Satisfaction, ASA, Abd Rate and AHT for all contact centers.
industry
Engineering Services
experience
5 - 7 years

North Hollywood, CA
Manages all sales administrative functions relating to total customer satisfaction from order entry to delivery of a finished product including after delivery finance and collection efforts.
industry
Business Services
experience
8 - 10 years

Brea, CA
In this role, you will be responsible for working closely with Contracts Segment Manager to assure compliance to customer contractual requirement.
industry
Engineering Services
experience
5 - 7 years

$70K - $80K - Inglewood, CA
Participate in establishing customer service and response standards and make sure they are met or exceeded.
industry
Biotech/Pharma
experience
5 - 7 years