You participate in daily meetings with network operations center (NOC) staff to discuss network stability/performance, critical issues, end user concerns/perception, open trouble tickets and planned maintenance.
Responsible for conducting product training and application seminars for Partners, Contractors, Specifiers, Agents, and end customers. Travel required to support, and train new and existing representative personnel.
The Data Analyst / Application Support Engineers role is to provide application support from a technical perspective. This includes supporting data loading and mining operations, responsibility for standard maintenance processes, log verification, error resolution, patch maintenance, supporting the implementation of new applications and building application interfaces. Light database administration is also a requirement.
The Digital Creative Developer I create Internet based marketing executions based on approved creative concepts, and instruct and assist the Creative Content team in best practice methods of UX design formatting for digital marketing channels.
Work with different departments to develop a thorough understanding of the business processes and business requirements in order to facilitate the implementation of the ERP system and other related applications.
Provide application software development services or technical support for new and/or existing applications. Review system requirements and business processes and develop program logic for new applications or analyze and modify logic in existing applications.