The Product Development Engineer will be a key member of TE Automotives Silicon Valley Tech Office. This engineer will be the go-to person for customer discussions and inquiries regarding electric vehicle powertrain, low & high voltage interconnect, and vehicle electrical & electronics architecture.
Provide excellent customer service in performing over the phone analysis, diagnosis, and resolution of complex technology problems for end users utilizing EP-owned equipment. Implement corrective solutions and escalate to second level support when necessary.
Assist Sales and Sales Management in the planning and execution of technical pre-sales and demonstration requirements for all accounts needing applications or technical pre-sales support, with a goal to define a closure plan and grow sales.
In this role, you will Perform root cause analysis, debugging problems within the CAD/CAE environment and working with the appropriate technical teams to develop, test, and implement fixes to prevent recurrence.
In this role, you will be responsible for supporting and implementing strategies to help drive sales of the companys product portfolio through effective teaming with ADs, and SAMs, and as required, the SIOT global sales team for customers which require coordination beyond the local region.
Partner with all key stakeholders and provide expert technical advice on the development process from ideation to pre and post execution. Deploy as needed to work directly with developers/client on solving tough problems related to CAD applications.