Work with different departments to develop a thorough understanding of the business processes and business requirements in order to facilitate the implementation of the ERP system and other related applications.
The Data Analyst / Application Support Engineers role is to provide application support from a technical perspective. This includes supporting data loading and mining operations, responsibility for standard maintenance processes, log verification, error resolution, patch maintenance, supporting the implementation of new applications and building application interfaces. Light database administration is also a requirement.
The Business Analyst-Apps Management is responsible for support, maintenance, design and configuration of the Health Plan core Administrative system in order to meet the business requirements as defined by the leadership across the organization.
Provide complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering. Understand and translate the business functionality into Epic system configuration and workflow validations.
As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues.
Responsible to report production impact details and able to elaborate to the management; adhere to standards and processes for incident resolution; maintain production support run docs for each application.
Communicate, navigate and solve for workflow and data preparation and consumption needs across Sales, Finance, Services and Technology groups regarding client information in areas such as structure, timing of initial sales.
Applies Information Systems Knowledge: Demonstrates an understanding of the basic need for technical support in a business; demonstrates awareness of the primary uses of technology by business representatives, demonstrates a basic understanding of the systems of the enterprise.