The purpose of this position is to provide principled leadership and support for company growth and improvements while supporting employees to ensure standard operating procedures, GMPs/SQF and quality programs.
Responsible for maintaining Zeroharm principles, while providing product and service that meets or exceeds the internal and external customers expectations using the most cost effective methods available.
Production Supervisor is responsible for all aspects of packaging. Ensures that production of products meets or exceeds efficiency and company quality standards, and that facilities and processes conform to GMP standards.
In this role, you will provide leadership by ensuring support to manufacturing in the areas of communication, teamwork, and product quality concerns. Ensures that all IPI's and MQT's are adequately trained and aware of all procedural changes. Oversees the ongoing development of the staff, delivering performance feedback on a regular basis.
The Business to Business (B2B) Customer Service Supervisor is accountable for order management of our Retail customer channel and leads a team who provides comprehensive support for B2B customer inquiries, service programs and orders. This position manages policies, procedures and processes for the department and is accountable for understanding and meeting customer expectations. This position is responsible for the quantity and quality of the work output of the team to achieve organizational goals, strategies and measures.