The Finance Support Analyst will be responsible for the coding of monthly purchase for a list of distributors and the setting up and processing of supplier contracted national volume discount(NVD) calculation, invoicing, collection and reconciliation ensuring timeliness, accuracy and completeness.
The Social Media Support Analyst will engage in social media channels to identify and resolve issues impacting Charters customers, leveraging social media listening and response tools as well as deep product knowledge.
The Technical Systems Analyst troubleshoots technical issues on a regular basis and works closely with IT and other cross-functional business resources to bring issues to a successful resolution. The Technical Business Analyst looks for system and process efficiencies as well as manages various projects under the supervision of the Sr. Project Manager.
In this role, the selected candidate will complete Shift Turnover Log / Daily production Schedule, Balancing Log Service Level Availability Log, Downtime Log and Data Control Reports are in Balance and signed-off.
In this role, you will be responsible for
communicating with software and/or hardware vendors when necessary to install software or resolve problems. Evaluating new software and/or hardware and communicating findings to appropriate parties.
In the role of a Technical Support Engineer, you will be a member of a highly skilled team. You will utilize a web-based customer response support system designed to allow our engineers the ability to provide the highest levels of satisfaction to our customers while resolving their tickets.
In this role, you will manage Daily Reference Data Quality through daily SQL based investigations & resolution. An understanding of Corporate Action Data, Exchange Data, and Security Identifiers is highly desirable.
The selected candidate will highly motivated and passionate individual that desires to play a key role in Client by coordinating operations and engineering teams to identify, triage, and resolve customer impacting incidents, verify service impact to the end users, and work alongside subject matter experts to identify root cause.