In this role, you will acts as the gis organization's single point of contact for all customers. Provides advice, guidance and the restoration of normal services with hardware and application problems as expertise permits using available tools and following procedures and policies for the handling of incidents.
In this role, you will be responsible for turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether its one child in our own backyard or an education community across the globe.We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better.
esponsible for providing initial research and analysis, and identifying solutions to moderately complex IT production problems and partner requests, and providing security administration services to strategic business partners.
In this role, you will develop new Services opportunities across lines of business with traditional and new offerings through understanding of market trends, key players in the market and next generation technologies.
The Customer Service Representative will be responsible for handling customer inquiries (telephone, e-mail, fax) in a timely and courteous manner and works with customers, sales and production to resolve customer issues.