Responsible for development and execution of sales strategies to meet annual orders goal. Responsible for coaching and developing the sales team to grow the service business, in collaboration with their sales managers.
Responsible for all aspects of quality client service. Responds to client inquiries and concerns and assists client with timely resolution of problems. Ensures that the client receives full value from the Major Markets product. Proactively ensures ongoing client satisfaction and high client retention.
esponsible for providing initial research and analysis, and identifying solutions to moderately complex IT production problems and partner requests, and providing security administration services to strategic business partners.
Provide first and second level Help Desk phone support for large customer base whose business functions rely primarily on computer based technologies in a 24 x 7 environment. Maintain expertise in current desktop and network technologies; as well as an understanding of hospital-wide applications.