Responsible for defining and implementing the New Solutions strategy in his / her respective region defining the markets, the go-to-market strategy, key accounts and customers, and internal functional support to achieve successful adoption of new deployment of software solutions.
Responsible for effective client relationship management by proactively communicating with clients, identifying and prioritizing client issues/concerns; coordinating with appropriate internal departments to provide response and/or solutions.
Work closely with your team on strategic current and prospective customers to help define key business needs, and to recommend continuous improvement and innovation plans that will maintain and grow sales in your assigned area.
Responsible for the development and management of the respective sales territory to achieve sales order profitability objectives in the restaurant and kitchen ventilation market. Solicit and service customers including owners, national accounts, mechanical contractors, mechanical engineers, consultants, and foodservice equipment contractors.
Identify and make recommendations for improvement in the areas of process, efficiency, and productivity. Motivate Individuals and Team to exceed objectives through coaching, regular broadcast of results, and creative incentives.
Establish and maintain business relationships with internal customers to develop a long term partnership to ensure operational success by fully leveraging existing solutions and by developing a roadmap of future solutions to solve operational challenges resulting in cycle time, rate of non-service and cost reduction.
Design, develop and continuously advance training curricula for Key Account Managers (KAMs) across the Neurology portfolio of products, with focus on product, disease state, selling skills, market environment and account management.
Develops working relationships with distributor principles, managers, sales and support, purchasing, operations. Also responsible for developing strong working relationships with key end-user personnel.